1. Overview
This Privacy Policy explains how WhatsAppLink Cloud ("we", "us") collects, uses, and safeguards information when you use our services ("Service").
Privacy Policy
Your privacy matters to us. Learn how we handle and protect your data.
2. Information We Collect
Account Information: name, email, company details, billing information, and authentication credentials provided during registration.
Usage Data: API requests, metadata about message delivery, device/browser characteristics, and diagnostic logs.
Content Data: Message content only when necessary for delivery, debugging, or when you expressly request our assistance.
3. How We Use Information
To provide, maintain, and improve the Service, including routing WhatsApp messages and measuring performance.
To communicate service updates, security alerts, and administrative messages.
To comply with legal obligations and enforce our Terms of Service.
4. Data Sharing
We do not sell personal information. We may share data with trusted processors (e.g., hosting providers) who follow contractual confidentiality obligations.
We may disclose information if required by law or to protect the rights, property, or safety of WhatsAppLink Cloud, our customers, or others.
5. Data Retention
We retain personal data only as long as necessary to fulfill the purposes described in this policy or as required by law.
Message content is typically deleted automatically after delivery and diagnostic windows unless longer retention is requested or mandated.
6. Security
We apply technical and organizational measures to protect data, including encryption in transit, access controls, and auditing.
Despite safeguards, no system is completely secure; users should maintain strong credentials and notify us of suspected issues.
7. International Transfers
If data is transferred across borders, we use lawful mechanisms such as Standard Contractual Clauses or equivalent safeguards.
8. Your Rights
Depending on your jurisdiction, you may request access, correction, deletion, or portability of personal data, and you may object to certain processing.
Contact support@whatsapplink.cloud to exercise your rights; we will respond according to applicable laws.
9. Updates to This Policy
We may revise this Privacy Policy periodically. We will update the "Last updated" date and, when appropriate, provide notice of material changes.
10. Contact
For questions or concerns about privacy, contact our team at privacy@whatsapplink.cloud.